Safety Procedures and Protocols

Trust and safety are our biggest priorities. As parents ourselves, we understand how important safety is during childcare. That’s why we have put several safety measures in place during our virtual services.

Childcare that is guaranteed to be COVID safe:

• 100% virtual environment means no physical interaction with anyone outside your family

• Prevents the need for an on-site babysitter

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COPPA Compliant

Flexable services Compliant with the Children’s Online Privacy Protection Rule (COPPA)

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Flexable has General Liability and Cyber Insurance

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Five-Part Host Background Check Process

Our Virtual Hosts go through a rigorous screening process ensuring the highest quality individual is on the other end of the call from your child. Screening includes:

  • Nationwide Criminal SuperSearch
  • Nationwide Sex Offender Registry Search
  • Social Security Trace Plus
  • 7 – Year Country/State Court
  • 7 – Year Federal Court
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Registration is Safe and simple

  • Parents register with their full name, email, and phone number, just in case of an emergency
  • No child’s names are ever collected in our registration process
  • Parents are sent information about their specific host, including their name and image
  • All participants are given a unique zoom link and password upon registration
  • All attendees start in a waiting room so hosts know exactly who is entering the call